California Department of Public Health - Primary Health

California Department of Public Health COVID-19 rapid antigen and PCR testing program

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The California Department of Public Health (CDPH) has partnered with Primary.Health to launch a comprehensive antigen and PCR testing program. This program was established to help ensure the necessary COVID-19 testing is available to all California residents. Through this work, an interested testing site must enroll in the CDPH program, sign an agreement, complete virtual CLIA-waiver certification training, receive free antigen test kits, and complete Primary.Health registration and platform training.

Keeping California schools safe!

California Map

8M+

Tests under CDPH

4K+

Testing sites under CDPH

500+

School districts under CDPH

Key Features

Designed with your needs in mind

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Automated reporting

Eliminate paperwork and reduce errors by automating state reporting and participant notifications. We provide digital proof of test result/vaccination.

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On-site workflow management

We help you test participants quickly and efficiently to minimize organizational disruptions.

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Data analytics & dashboards

Monitor program metrics to identify outbreaks quickly and track cases over time at a district level.

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Digital participant/parental consent

Easily capture digital signatures and consent of all participants.

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Automated result notifications & communication

Communication via the Primary.Health platform is easy, fast, and able to send automated result notifications to participants.

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Fully HIPAA-compliant system

Millions of users have registered. Available in 24+ languages. HIPAA-compliant.

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Mobile app

The easiest way to record at-home tests! Download it on the Apple Store or on Google Play. For more information on the app, click here.

Additional services

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Free antigen and PCR kits

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CLIA-waiver certificate

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Account management

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Registration, consent, resulting, and reporting software

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Virtual trainings, office hours, and technical support

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Access to a call center to support participants

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Real-time data and dashboards customized for your organization

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Option to distribute over-the-counter tests only. (Test administration training is required.)

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The knowledge you are helping to keep your community safe by providing these testing services!

Eligibility

Who is eligible to enroll in this program?

This program is divided into cohorts by organization type:

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Cohort 1

K-12 schools and districts, public, private, charter

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Cohort 2

Residential care facilities for the elderly (adult day care centers, retirement homes, skilled nursing, etc.)

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Cohort 3

Including, but not limited to community sites, daycare/preschool centers, employers, colleges, faith-based organizations, local health departments, sports clubs, non-profits

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Cohort 4

Organizations that have their own CLIA and do not need the CLIA certification from CDPH

Timeline

Enrollment timeline and steps

This program is divided into cohorts by organization type:

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Step 1

Apply for the Rapid Antigen Program here. Expect a response within 5-7 days from CDPH Testing Task Force Team.

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Step 2

Sign MOU with CDPH & order test kits.

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Step 3

Get access to the Primary.Health platform via the welcome email.

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Step 4

Complete required CDPH & Primary.Health software training.

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Step 5

Begin testing! Communicate to testing participants & get support from the Primary.Health team at any time.

Click below to apply for the CDPH Antigen Testing Program

Let's get started!

Reach out today to see how Primary’s platform can help you automate, streamline, and organize your testing and vaccination program.

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FAQ

Frequently Asked Questions

How long does onboarding take?

Typical onboarding takes 2-3 weeks; however, much of that time is for administrator training by CDPH.

What does Primary.Health support?

The Primary.Health software platform supports the general testing program. We help you set up accounts, register participants, report results, and other software tasks.

What questions should we direct to CDPH?

CDPH is responsible for final approval of organizations, test kit distribution, and the courier network. CDPH also oversees the PCR lab Color.

What test types does this program cover?

Professional antigen, OTC antigen, and PCR testing. PCR is no longer required to confirm a PCR.

Must my entire staff attend training?

Yes! All staff with access to the Primary.Health platform MUST attend a CDPH hands-on training and complete the quiz. The system is reconciled weekly and administrators who do not meet training requirements will be disabled.

Do I need to import my participant list?

No, this is optional. Most organizations email the registration link to their distribution list and have participants register that way. If you prefer to have your roster imported, submit the Primary.Health Support Request Form and select Data.

Is using Primary.Health required?

Yes! Organizations are required to use Primary.Health to participate in this program. That includes sending the registration link to participants, obtaining consent, and reporting results via the platform. Failure to report may result in disenrollment from the program.

My account says it is "In development." How do I activate it?

You must attest that all test administrators have met the training requirements, including CDPH hands-on training, Primary.Health software training, and confirm that the organization will report all results through Primary.Health.