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How It Works
Cut manual work, connect faster, and drive public health impact
LabConnect integrates with your LIMS/LIS to cut manual work, speed up data exchanges, and expand real-time visibility without requiring costly system upgrades or replacements.
Designed with public health and community labs in mind, LabConnect delivers a flexible integration layer and streamlined portal to strengthen interoperability, enable rapid response, and support scalable growth across all laboratory environments.
Key Features
Modernize Lab Workflows. Accelerate Data Exchange. Deliver Real-Time Insights.
LabConnect transforms outdated manual processes with a sleek, intuitive web portal combining lab ordering, tracking, and results management into one streamlined platform.
Paperless Efficiency
- Eliminate fax and paper forms with digital ordering
- AI-powered OCR and bulk uploads slash manual data entry
Seamless System Interoperability
- Standardized data integration with hospital, state, and federal systems
- Instantly route orders between labs, providers, and health systems
Secure, Compliant Data Exchange
- Built for HIPAA compliance and HITRUST certification standards
- Role-based access control follows “least privilege” principles for maximum data protection
- End-to-end encryption ensures secure transmission and storage
Real-Time Operational Insights
- Track orders, monitor performance, and generate real-time surveillance reports
- Manage patient profiles securely with HIPAA-compliant tools
Experience faster processing, greater efficiency, and improved satisfaction for both patients and providers.
What you can expect
Assess
We start by understanding your unique requirements and challenges.
Customize
Next, we tailor a solution to fit your lab’s workflows and goals perfectly.
Implement
Finally, we seamlessly integrate the solution into your operation, providing ongoing support and maintenance.
Lab modernization extras
Fully hosted, cloud-based platform
Improved interoperability, communication, and coordination between labs, healthcare providers, HIEs, and more.
Ordering portals
Ordering portals for labs used by various entities such as local public health, community groups, shelters, first responders, employers, and long-term care homes
Test-to-treatment program
Support for end-to-end test-to-treatment workflows for respiratory diseases and STIs, including at-home testing and self-collect kits
IRB study support
Facilitation of novel workflows and study support for diseases like H5N1, rapid tests, and innovative approaches like using COVID Sniffing Dogs
Provider support
Ordering provider support for labs with positive case follow-up to support community screening testing efforts
CLIA waiver compliance
Designed for CLIA-Waiver compliance, particularly for tracking and reporting rapid tests conducted at mobile and community pop-up clinics
REDCap interoperability
Provide researchers with expanded datasets integrating lab data into their study tools.
Barcode format support
Whether standard barcodes or QR codes that display required patient information when scanned, we have a variety of tools to support different barcode workflows.
PDF lab reports
Easily surface lab reports to patients or let us generate one for you, if needed.
Streamlined workflows
Let us help standardize as much as possible to free your team up for operations.
Enhanced accuracy
Mistakes happen. Our platform enables the ability to flag and correct human errors.
Real-time data insights
Gain valuable insights instantly with real-time data analytics, empowering informed decision-making at every step.
Seamless integration with existing systems
Whether being part of a community of lab partners or tapping into a new vendor connection, we can help do the bulk of the lifting.
Interoperability that connects it all
From labs to providers to health exchanges — our platform ensures seamless data flow across your network. As our network grows, so does yours.
Translation mapping for SNOMED, ICD-10, data types, and more
Let us take the burden off of lab IT teams by handling the data mapping translations for you!
Our partners come first–we want to deliver a solution that provides everything you’re looking for while delivering incredible value and time savings.
Seamless Emergency Response: How Primary.Health Helped Us Adapt During Crisis
Primary.Health’s platform simplified our emergency diversion efforts at a critical moment. With little time to learn a new system, it was easy to use and quick to implement…allowing us to rapidly adapt during our flooding event.
- Kristina Hsieh
- Lab Director
- San Mateo Public Health Lab
