Connect - Primary Health
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Revolutionizing data exchange for public health labs

Connect streamlines your lab operations as the integration layer built for maximum efficiency and impact

How It Works

Seamlessly integrate data entry, connectivity, and analytics

Primary Connect integrates with your lab’s LIMS/LIS to modernize healthcare data entry and exchange, enchance efficiency, and improve health outcomes. 

When your public health lab’s success depends on efficient data exchange and rapid response capabilities, you need a reliable and comprehensive interoperability solution. Primary Connect delivers a LIMS-agnostic integration that enables public health data sharing, interoperability, and surveillance.

Add our powerful LabConnect web portal for digital, paperless lab order creation, tracking, management, and reporting.

Health-Connect-Analyze diagram Connect page
LabConnect screen Connect page
Key Features

LabConnect: digitizing lab orders and interoperability

Modern lab efficiency starts with smart, simplified technology. Accelerate lab operations with LabConnect, the web portal built for lab staff and providers.

With LabConnect, your lab ditches the paper and gains valuable time. Our powerful digital portal streamlines lab ordering, tracking, and results in one smart, simple platform. Experience automated workflows, faster results, and enhanced patient and provider satisfaction.

Optimize lab operations with LabConnect:

  • Provides a sleek web portal for providers to minimize paper/fax requisitions
  • Reduces manual order entry via AI-powered OCR scan & bulk upload functionality
  • Seamlessly reroutes orders between partner labs
  • Simplifies the management of lab orders, from entry to resulting
  • Provides secure, HIPAA-compliant patient profile management & messaging
  • Enables custom reporting and analytics via built-in dashboard

What you can expect

Assessment

We start by understanding your unique requirements and challenges.

Customization

Next, we tailor a solution to fit your lab’s workflows and goals perfectly.

Implementation

Finally, we seamlessly integrate the solution into your operation, providing ongoing support and maintenance.

Lab modernization extras

  • Fully hosted, cloud-based platform

    Improved interoperability, communication, and coordination between labs, healthcare providers, HIEs, and more.

  • Ordering portals

    Ordering portals for labs used by various entities such as local public health, community groups, shelters, first responders, employers, and long-term care homes

  • Test-to-treatment program

    Support for end-to-end test-to-treatment workflows for respiratory diseases and STIs, including at-home testing and self-collect kits

  • IRB study support

    Facilitation of novel workflows and study support for diseases like H5N1, rapid tests, and innovative approaches like using COVID Sniffing Dogs

  • Provider support

    Ordering provider support for labs with positive case follow-up to support community screening testing efforts

  • CLIA waiver compliance

    Designed for CLIA-Waiver compliance, particularly for tracking and reporting rapid tests conducted at mobile and community pop-up clinics

  • REDCap interoperability

    Provide researchers with expanded datasets integrating lab data into their study tools.

  • Barcode format support

    Whether standard barcodes or QR codes that display required patient information when scanned, we have a variety of tools to support different barcode workflows.

  • PDF lab reports

    Easily surface lab reports to patients or let us generate one for you, if needed.

  • Streamlined workflows

    Let us help standardize as much as possible to free your team up for operations.

  • Enhanced accuracy

    Mistakes happen. Our platform enables the ability to flag and correct human errors.

  • Real-time data insights

    Gain valuable insights instantly with real-time data analytics, empowering informed decision-making at every step.

  • Seamless integration with existing systems

    Whether being part of a community of lab partners or tapping into a new vendor connection, we can help do the bulk of the lifting.

  • Interoperability that connects it all

    From labs to providers to health exchanges — our platform ensures seamless data flow across your network. As our network grows, so does yours.

  • Translation mapping for SNOMED, ICD-10, data types, and more

    Let us take the burden off of lab IT teams by handling the data mapping translations for you!

Primary.Health example of the direct-to-patient communication tool

Our partners come first–we want to deliver a solution that provides everything you’re looking for while delivering incredible value and time savings.

Seamless Emergency Response: How Primary.Health Helped Us Adapt During Crisis

Primary.Health’s platform simplified our emergency diversion efforts at a critical moment. With little time to learn a new system, it was easy to use and quick to implement…allowing us to rapidly adapt during our flooding event.

  • Kristina Hsieh
  • Lab Director
  • San Mateo Public Health Lab
Frequently Asked Questions

FAQs

Frequently Asked Questions

Let’s Build the Future of Lab Interoperability Together

We’re here to help! Get in touch to see how Connect can meet your data modernization needs.