NewVax by Primary.Health · Free for clinics and health systems: Turn vaccination gaps into booked appointments
From the chart, Vax books a nearby retail pharmacy and sends the e‑prescription before the patient leaves, so every gap goes home with an appointment.
What Vax does
Prep the visit. Book the dose. Close the loop.
Vax gets the vaccine visit ready, books the dose for a nearby pharmacy while the patient is still in the room, and tells you when it was given.
- 1
Automates vaccine visit prep in a world of changing guidelines
Open the chart and it is ready: the patient’s history from your EHR, the state registry, and pharmacies in one place, and what they are due for under today’s guidelines.
- 2
Sends the eRx and books the appointment
Before the patient leaves, Vax sends the e‑prescription and books a nearby retail pharmacy. Doses you stock, you give in the visit.
- 3
Closes the loop with feedback on what happened
Vax tells you when the appointment was kept and the dose was given, so you know the gap is closed.
Every vaccine
A next step for every dose
Vaccines you stock
Vax shows the gap and you give the dose during the visit, as you do today.
Medicare Part D vaccines
Shingles and other Part D vaccines are booked at a nearby retail pharmacy, with the e‑prescription sent.
Vaccines you’d like to send out
Any other dose can be booked at a pharmacy the same way, in a couple of clicks.
Features
Everything in Vax
Book the pharmacy, send the eRx
Book a nearby retail pharmacy and send the e‑prescription from the chart, before the patient leaves. Or give the dose in the office.
One immunization record
History from your EHR, the state immunization registry, and retail pharmacy data, reconciled in the chart. Doses recorded in Vax go back to the registry.
What is due, worked out
ACIP/CDC, AAP, and AAFP guidelines, configured to your practice, with catch-up schedules that account for age, life stage, and conditions such as pregnancy or immunocompromise.
Launch from the chart
Vax opens inside the EHR, in the context of the patient in front of you. No separate portal and no extra login.
Know it happened
Vax learns when the dose is given and whether the appointment was kept, so the gap closes on its own.
Deferrals and follow-up
Record a reason (declined, not yet eligible, contraindicated) and a date to ask again, with optional patient reminders.
Safety checks
Contraindication checks and lot barcode scanning when doses are recorded in Vax.
Your documentation, your way
During setup, you choose whether staff keep documenting in your EHR or record doses in Vax.
Private and secure
Patient data is used only to support each patient’s vaccination needs. HITRUST certified and HIPAA compliant.
Alongside your EHR
You already do this work. Vax makes it a lot easier.
Your EHR and the state registry can already tell you what a patient has had and what is due. The effort is in pulling it all together in the middle of a visit. Vax does that part for you, inside the EHR.
Know what the patient has had
Often today
Check the chart, look up the registry in another window, and ask the patient about doses given elsewhere
With Vax
One history in the chart, reconciled from your EHR, the state immunization registry, and retail pharmacy data
Work out what is due
Often today
Use your EHR’s forecast, and work through the schedule yourself for catch-up or higher-risk patients
With Vax
ACIP/CDC, AAP, and AAFP guidelines, configured to your practice, with catch-up schedules that account for age, life stage, and conditions such as pregnancy or immunocompromise
Give or arrange the dose
Often today
Give what you stock, and send the patient to find a pharmacy for the rest
With Vax
Give what you stock, then book a nearby pharmacy and send the e-prescription before the patient leaves
Know it happened
Often today
Find out at the next visit, or when the registry catches up
With Vax
Vax learns when the dose is given and whether the appointment was kept, so the gap closes on its own
Handle “not today”
Often today
A note in the chart, when there is time to write one
With Vax
A deferral with a reason (declined, not yet eligible, contraindicated) and a date to ask again, plus optional patient reminders
Check safety
Often today
Contraindication and lot checks done by hand
With Vax
Contraindication checks and lot barcode scanning when doses are recorded in Vax
When the work is easier, more of it gets done: more patients, more vaccines, more confidence.
During setup, you choose whether staff keep documenting in your EHR or record doses in Vax. Doses recorded in Vax go back to the state registry, and to the EHR where your EHR supports write-back.
EHR integrations
Works with the EHR you already use
Vax runs inside these EHRs today, through Vim and the major EHR app ecosystems.
Available today
- Athenahealth
- Aprimaby eMDS/CGM
- DrChrono
- eClinicalWorks (eCW)Versions 11.52 and above
- Elation
- Kareo Tebra
- MDland
- NextGen Enterprise
- Office Ally EHR 24/7
- Practice Fusion
- TouchWorks
Epic Available now. Adding Vax requires approval from your in-house IT team.
Get started with ITFree for clinics and health systems
Two ways to start
Vax is free for clinics and health systems. It is supported by funding from public health, vaccine makers, and others working to remove barriers to immunization access. It is a public health collaboration with industry, not a purely commercial venture.
Why trust us
Booking appointments is what we are known for
Since 2020, Primary.Health has registered 7 million people for testing and vaccination, for state and county health departments. Vax brings that to the clinic visit.
FAQ
Questions about Vax
What is Vax?
Vax is our EHR‑integrated app for care teams. It compares each patient’s vaccine history against current recommendations, shows the open gaps in one view, and closes them in the same workflow: in the office, or with a pharmacy appointment and an e‑prescription. Download the one‑pager.
What does Vax cost?
Nothing. Vax is free for clinics and health systems. It is supported by funding from public health, vaccine makers, and others working to remove barriers to immunization access. It is a public health collaboration with industry, not a purely commercial venture.
Our EHR already handles immunizations. How is Vax different?
It does, and Vax doesn’t replace it. You can already look up a history, work out what is due, and document a dose. Vax takes the steps out of that work, inside the EHR, so it fits in a visit:
- One history: your EHR, the state immunization registry, and retail pharmacy data, reconciled in the chart, with no second window.
- What is due, worked out for you: ACIP/CDC, AAP, and AAFP guidelines, configured to your practice, with catch-up schedules that account for age, life stage, and conditions such as pregnancy or immunocompromise.
- Every gap gets a next step: give what you stock, then book a nearby pharmacy and send the e-prescription for the rest. Vax learns when the dose is given and whether the appointment was kept.
- Follow-through: deferrals with a reason and a date to ask again, plus optional patient reminders.
- Safety controls: contraindication checks and lot barcode scanning when doses are recorded in Vax.
During setup, you choose whether staff keep documenting in your EHR or record doses in Vax. Doses recorded in Vax go back to the state registry, and to the EHR where your EHR supports write-back.
We give vaccines in house. Why would we send patients to a pharmacy?
Vax starts with what you can do in the room: give the vaccines you stock during the visit. The gaps that slip are the ones you can’t close in house. Medicare Part D vaccines, such as shingles, Tdap, and RSV for older adults, are hard for most medical offices to bill, and some vaccines may not be stocked, or may be out of stock that day.
Vax finds every gap the patient has, not just the ones you carry. Give what you have, then book a nearby pharmacy and send the e-prescription for the rest before the patient leaves. Pharmacy-benefit billing for providers is coming.
Which EHRs does Vax work with?
Athenahealth, Aprima, DrChrono, eClinicalWorks (versions 11.52 and above), Elation, Kareo Tebra, MDland, NextGen Enterprise, Office Ally EHR 24/7, Practice Fusion, and TouchWorks today. Vax is also available for Epic, where adding it requires approval from your in-house IT team. Cerner and Allscripts (Veradigm) are in progress, and you can sign up for first access. See the full list.
Is Primary.Health HIPAA compliant? Is it HITRUST certified?
Yes. Primary.Health is HITRUST certified and HIPAA compliant. Access is role based and follows least-privilege principles, and data is encrypted in transit and at rest. Security documentation is available in our Trust Center.
Talk to us
Talk to our team
Tell us about your practice or health system and the EHR you use.
Turn vaccination gaps into booked appointments.
Pick a time, and we’ll show you Vax in a chart like yours.